HomeServe has acquired 13 locally branded HVAC companies serving customers in six states and the District of Columbia
NORWALK, CT (April 21, 2021) – HomeServe USA (HomeServe), a leading provider of service plans, repair, and installation services for the home, today announced the acquisition of Mark Allen Plumbing and Heating (Mark Allen). Based in Bethel Park, Pennsylvania, a suburb of Pittsburgh, Mark Allen provides plumbing and HVAC services to residential and commercial customers in the greater Pittsburgh area.
Mark Gillece founded the Mark Allen business in 1985 and has served as its leader ever since. He’s grown this business to include a team of 21 skilled trade plumbing and HVAC professionals dedicated to serving their neighbors in and around the Steel City.
“Growing HomeServe’s HVAC and plumbing segment means bringing customer-focused, ethical companies into our business. That’s exactly what we’ve found in Mark Allen Plumbing and Heating,” said Rob DiPietro, Managing Director, HVAC at HomeServe. “Mark Gillece and his team have built an exceptional locally admired business, one that’s well known throughout Pittsburgh. Now with HomeServe, we’ll work together to ensure that reputation and Mark’s legacy endures.”
The entire Mark Allen team keeps customer satisfaction and business ethics at the forefront of what they do. Mark Allen has been an A+ rated Better Business Bureau company for 20 years. In 2019, it was the recipient of the Western Pennsylvania BBB Torch Award for Ethics, which underscores their commitment to doing right by their customers every day.
“When I started Mark Allen decades ago, my vision was to be 100% customer focused. I wanted to deliver the best possible professional experience to all our customers,” noted Mark Gillece. “In looking toward our future, it was critical to me that we find the right partner, one that shares our values and would help us continue our vision while ensuring that the culture within our organization would not change. We found that perfect partner in HomeServe. Partnering with HomeServe will enable us to deliver an even better experience to our customers while leveraging HomeServe’s support to continue to proudly serve the greater Pittsburgh market.”
Mark Allen joins a growing number of Pennsylvania-based companies acquired by HomeServe in recent years. HomeServe’s acquisitions in the Keystone State include: UGI Heating, Cooling and Plumbing, the digital agency Vincodo, and Utility Service Partners, a home repair service plan provider. Leading HVAC, plumbing, and electrical businesses throughout the U.S. interested in exploring the opportunity to join HomeServe should visit the HomeServe Transition website or email Rob DiPietro, Managing Director, HVAC. For more information about HomeServe, visit www.HomeServe.com.
HomeServe USA Corp. (HomeServe) is a leading provider of home repair and installation solutions serving more than 4.5 million customers across the U.S. and Canada under the HomeServe, Home Emergency Insurance Solutions, Service Line Warranties of America (SLWA), and Service Line Warranties of Canada (SLWC) names.
Since 2003, HomeServe has been protecting homeowners against the expense and inconvenience of water, sewer, electrical, HVAC and other home repair emergencies by providing affordable repair coverage, installations, and quality local service.
HomeServe is dedicated to being a customer-focused company supplying best-in-class repair plans and other services to consumers directly and through over 1,000 leading municipal, utility and association partners.
HomeServe has teamed up with executive producer, host, and best-selling author Mike Rowe, best known as the creator and host of the hit TV series Dirty Jobs, to work together to provide homeowners expert advice on maintaining, enhancing and protecting their homes. For more information about HomeServe, a Great Place To Work certified winner and recipient of thirty 2020 Stevie Awards for Sales & Customer Service, or to learn more about HomeServe’s affordable repair plans, please go to www.homeserve.com. Connect with HomeServe on Facebook and Twitter @HomeServeUSA. For news and information follow on Twitter @HomeServeUSNews.
- Myles Meehan
- Claire Deneen
Hill+Knowlton Strategies for HomeServe