Electric Vehicle Resources
Cooperatives Can Now Deliver Peace of Mind to the EV Member Experience
Electric Vehicle adoption is expected to accelerate, with more than 20 percent of annual vehicle sales expected to be EVs by 2030. As more EVs enter the market, more of your members will be requesting information on charger installation and incentive programs.
A JD Power study indicates that members who are made are aware of incentive programs participate in those programs, and their satisfaction with their energy cooperative increases. However, nearly 50% of those polled indicated they didn’t know if their co-op offered such programs.
Over 70% of electric vehicle (EV) owners express concern at the potential of their Level 2 charger breaking down. HomeServe has introduced a first-to-market solution with cooperative members in mind. Our Interior Electrical with EV Charger Protection Plan ensures member concerns can be quickly remedied when their Level 2 EV charger (EVSE) is not functioning, reducing potential negative impacts to cooperatives’ call centers. We can help educate your members and fill the charger warranty gap or provide protection for out-of-warranty chargers.
Additional Resources
Engaging with Millennials: Why It Matters
Pillars of Engagement in a Changing World
How Strong Customer Engagement Positions Utilities as Solution Providers
Blog Post
What’re Your Water Pipes Made Of? (Hint: You Should Probably Find Out)
Author: Rowan Guthrie Maybe you don’t think about what your water pipes are made of, but you should. The type of pipe material has a big impact on your plumbing system, your water quality and your wallet. Therefore, knowing the different types can help you prevent...
What You Need to Know About New Policies to Replace Lead Water Lines
Author: Kaia Koglin Lead was widely used in water pipes prior to 1986. It was easy to work with, and the health consequences of lead exposure weren't very well understood. However, we now understand the health impact of lead. Although it's no longer used for water...
What You Need to Know About Lead and Copper Water Lines
Author: Geoffrey Sperring Many homes have water mains connected by lead service lines. Lead in water can cause neurological damage to children and high blood pressure, reproductive harm and cognitive impairment in adults. In 1991, the Environmental Protection Agency...