Aging in Place Articles

Furnace Failure Means a Difficult Winter Until Foundation Offers Family Aid

by | November 30, 2022 | Aging in Place, Customer Testimonials, Financial Shock, HomeServe Cares, Testimonials | 0 Comments

Anita I. and her family had to be innovative to survive a winter after experiencing a furnace failure in their Dunbar, West Virginia, home.   Anita placed small heaters in bedrooms and the living room, but the electric system in the home couldn’t handle any more,...
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HomeServe Protects A Colorado Resident from the Elements – and an Empty Wallet

by | May 3, 2022 | Aging in Place, Customer Service, Customer Testimonials | 0 Comments

On a sunny March day in Aurora, Colorado, Robert Z. noticed that it felt a bit drafty in his home. Upon further investigation, he quickly realized his furnace was not running, and despite his best efforts, it wasn't kicking back on. Although his furnace was not...
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Smart Home Devices Adoption Increases – HomeServe Research

by | October 14, 2019 | Aging in Place, Customer Service, Education, Grid Modernization, Intergenerational Communities, Millennials, Utility of the Future | 0 Comments

HomeServe’s Biannual State of the Home Survey examines the financial impact of home repairs and other factors related to the state of the American home. The most recent survey examined the adoption of smart home devices. The majority of respondents – 56 percent –...
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Energy Services: Do Consumers Know What You Offer?

by | August 17, 2019 | Aging in Place, Customer Engagement, Customer Service, Digital Customer Experience, Education, Intergenerational Communities, Millennials, Partnership | 0 Comments

Flattening load growth is an issue for every utility. However, as this revenue stream remains stagnant, energy utilities are looking for new sources of revenue. However, your consumers may not be aware of your energy services and retail offerings. Power Generating...
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