HomeServe Cares Articles

Furnace Failure Means a Difficult Winter Until Foundation Offers Family Aid

Anita I. and her family had to be innovative to survive a winter after experiencing a furnace failure in their Dunbar, West Virginia, home.   Anita placed small heaters in bedrooms and the living room, but the electric system in the home couldn’t handle any more,...

Oklahoma Man Receives Furnace Repair

After Five Winters Without Heat, Oklahoma Man Receives Furnace Repair Larry H. of Dewey, Oklahoma, had spent five years without a working furnace. “It just quit, and I couldn’t figure out why,” he said. The plains winters are cold, and Larry fended them off with the...

HomeServe Lends a Helping Hand to Homeowners in Need

During the holidays, many of us are looking for ways to lend a helping hand to our friends and neighbors, and HomeServe is no exception – and we take that giving spirit with us throughout the year. Our HomeServe Cares Foundation and Customer First Program provide pro...

AEP Kentucky Customer Assisted by HomeServe Customer First Program

When Mary Lynn and her husband purchased their rural Kentucky home more than 40 years ago, she was confident that he could handle any home repairs that came their way. However, once she lost her high school sweetheart and husband of nearly 50 years, she started to...