Customer Service Articles

This Infrastructure Week, We Can’t Forget About Residential Infrastructure

Norwalk, Connecticut – [DATE] – Every year during the third week of May – National Infrastructure Week – a little extra attention gets paid to the state of America’s infrastructure. This includes everything from airports, bridges and roads to drinking water,...

Houston Woman Saves Nearly $7,000 to Replace Faulty Plumbing with HomeServe

Frances W. of Houston, Texas, is an older adult on a fixed income, so when she learned about HomeServe's emergency repair plans, she thought it was a good idea. To protect herself from an emergency repair, she enrolled in plans to protect her exterior water and sewer...

Service Line Repair Responsibility of Minneapolis Homeowner

Itzel Perez Dominguez considered the purchase of a home – her first – carefully. She knew she’d be responsible for mortgage, homeowners insurance and taxes and she reviewed her options thoroughly before committing to buying a home in Minneapolis. Buying a home for her...

Safety Hazard Avoided Thanks to HomeServe’s Exterior Electric Policy

The town of Oceanside, New York typically only sees a few severe storms every year. So, when local resident and homeowner Tom W. noticed his lights flickering sometimes this past summer during some high winds, he made a mental note to investigate further if it...