Customer Engagement Articles

Increase In Extreme Cold Events Posing New Challenges for Energy Utilities

While it’s intuitive to link the warming of the planet with hotter and longer heatwaves, longer droughts, more wildfires, and heavier rain, the link is less obvious when it comes to an increase in extreme cold events across North America, particularly in areas that...

Small Gas Leak Uncovers $7,000 Gas Line Repair

Kingwood, Texas, resident George R. thought it would be smart to invest in a generator for his home after some extreme weather in recent years. The installation team planned to use a branch off of the gas fuel line that ran from his house to his pool heater. But when...

HomeServe Reflects on a Year of Protecting Homeowners and Supporting Communities 

Looking back at 2023, HomeServe has much to celebrate. In addition to marking our 20th year in business, HomeServe has added over 100 new utility and municipal partners. We look forward to working with them to protect homeowners, promote local economic growth, bolster...

Alabama Power and HomeServe Partner to Protect Homeowners and Support Community Initiatives

Serving 1.3 million residential customers in the southern two-thirds of the state, Alabama Power’s top commitment is taking care of customers, and its key goals are to provide reliable electricity, offer energy-savings programs, services and education, and find ways...
This Infrastructure Week, We Can’t Forget About Residential Infrastructure

This Infrastructure Week, We Can’t Forget About Residential Infrastructure

Norwalk, Connecticut – [DATE] – Every year during the third week of May – National Infrastructure Week – a little...

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