Customer Engagement Articles

Tech Protection Provides New Avenue for Engagement for Utilities

A New Offering for Utilities to Increase Customer Engagement and Satisfaction Norwalk, Connecticut – Engaging customers is a challenge for utility companies, especially renters and low- and moderate-income homeowners because they may not need or be able to afford...

Electrical Hazard: HomeServe Helps Landlord Keep Tenants Safe from Across the Country

Linda O. sprung into action when her tenants called her about an electrical outage in the home. Linda O. is a property owner, and as a landlord her biggest priority is to ensure her tenants are happy and safe in the place they call home. And even though Linda lives in...

HomeServe Advantage Program Offers Significant Energy Savings for Residential Customers

One of the most promising strategies for achieving utility energy efficiency goals is the increased adoption of high-efficiency heating and cooling equipment. A new subscription makes efficient upgrades an easier decision for residential utility customers and delivers...

Electronic Device Protection Plan Launched by HomeServe

Did you know that the average household has 10 electronic devices? Our technology devices have become everyday necessities in our lives and even dealing with minor damage to one can be a major inconvenience. These hefty investments can lead to unexpected costs when...