BIRMINGHAM, Ala., Nov. 14, 2023 - Alabama Power understands that an unexpected home repair can be a big disruption...
Blog Articles
Energy Industry Events Reveal Dire Utility Need
by Peter Buttrick | February 29, 2024 | Contractor Network, Customer Engagement, Education, Energy Efficiency, Events, Industry Labor Force, Natural Gas Industry, Utility of the Future | 0 Comments
Increase In Extreme Cold Events Posing New Challenges for Energy Utilities
by Peter Buttrick | February 7, 2024 | Customer Service, Education, Electrical Grids, Financial Shock, Infrastructure, Service Line Responsibilities | 0 Comments
Small Gas Leak Uncovers $7,000 Gas Line Repair
by Peter Buttrick | February 7, 2024 | Customer Service, Customer Testimonials, Gas Infrastructure, Industry Labor Force, Service Line Responsibilities | 0 Comments
HomeServe Reflects on a Year of Protecting Homeowners and Supporting Communities
by Peter Buttrick | January 4, 2024 | Customer Service, Education, Financial Shock, Service Line Responsibilities, State of the Home Survey | 0 Comments
Alabama Power and HomeServe Partner to Protect Homeowners and Support Community Initiatives
by HomeServe USA | Nov 22, 2023 | Alabama, Customer Engagement, Customer Service, Education, HomeServe In the News, Partnership, Service Line Responsibilities
Serving 1.3 million residential customers in the southern two-thirds of the state, Alabama Power’s top commitment is...
Tech Protection Provides New Avenue for Engagement for Utilities
by Peter Buttrick | Oct 14, 2022 | Customer Engagement, Customer Service, Digital Customer Experience, Financial Shock, Press Releases, Products, Tech Protect
A New Offering for Utilities to Increase Customer Engagement and Satisfaction Norwalk, Connecticut – Engaging...
Electrical Hazard: HomeServe Helps Landlord Keep Tenants Safe from Across the Country
by HomeServe USA | Oct 5, 2022 | Customer Service, Education, Service Line Responsibilities
Linda O. sprung into action when her tenants called her about an electrical outage in the home. Linda O. is a property...
Climate Change Will Cost Utilities Millions if Not Addressed
by Peter Buttrick | Sep 19, 2022 | Education
Climate change spells lowered efficiency, increased expenses and more outages – the only thing customers dislike more...
Just Launched: HomeServe Advantage Program – Residential HVAC Subscription
by Peter Buttrick | Aug 8, 2022 | Energy Efficiency, HomeServe Advantage Program, HomeServe In the News, Press Releases, Products
New HVAC Solution Boosts Residential Energy Efficiency, Affordability and Customer Satisfaction Norwalk, CT – August...
HomeServe Advantage Program Offers Significant Energy Savings for Residential Customers
by Peter Buttrick | Aug 8, 2022 | Customer Engagement, Customer Service, Education, Energy Efficiency, HomeServe Advantage Program, Products
One of the most promising strategies for achieving utility energy efficiency goals is the increased adoption of...
Electronic Device Protection Plan Launched by HomeServe
by Peter Buttrick | May 3, 2022 | Customer Engagement, Customer Service, Digital Customer Experience, Products, Tech Protect
Did you know that the average household has 10 electronic devices? Our technology devices have become everyday...
HomeServe Protects A Colorado Resident from the Elements – and an Empty Wallet
by HomeServe USA | May 3, 2022 | Aging in Place, Customer Service, Customer Testimonials
On a sunny March day in Aurora, Colorado, Robert Z. noticed that it felt a bit drafty in his home. Upon further...
HomeServe Expands HVAC Presence in Arizona with Acquisition of Sure Temp
by HomeServe USA | Apr 13, 2022 | Contractor Network, Customer Service, Industry Labor Force, Press Releases
Mesa, Az. – April 6, 2022 -- HomeServe USA (HomeServe), a leading provider of service plans, repair, and installation...
LMI Households Face Obstacles to Achieving Energy Efficiency
by Peter Buttrick | Apr 11, 2022 | Energy Efficiency, Financial Shock
Low- and Middle-Income (LMI) households have historically faced obstacles to becoming more energy efficient, despite...
- Energy Industry Events Reveal Dire Utility NeedIn September, leaders from HomeServe presented at two conferences. While the topics and audiences were quite different, a common theme that emerged was the […]
- Where in the World is HomeServe?