Peter Buttrick Articles

Chilly Shower Leads to Widow’s Hot Water Heater Repair

Jackie B. of Edmonton, Alberta started her morning on a sunny day in April the way she usually does – jumping into the shower. But something quickly went wrong – on this day, the water stayed icy cold, no matter how long Jackie waited for it to warm up. Upon further...

Electric Repair Made Quicker, Easier With HomeServe Policy

Ronald S. of Brockton, Mass., had spent three years struggling with a less-than-satisfactory experience with his home warranty company. He’d paid for the contract upfront and felt trapped. So, once the contract expired, he was ready to look anywhere else. Although his...

Service Line Repair Responsibility of Minneapolis Homeowner

Itzel Perez Dominguez considered the purchase of a home – her first – carefully. She knew she’d be responsible for mortgage, homeowners insurance and taxes and she reviewed her options thoroughly before committing to buying a home in Minneapolis. Buying a home for her...

Furnace Failure Means a Difficult Winter Until Foundation Offers Family Aid

Anita I. and her family had to be innovative to survive a winter after experiencing a furnace failure in their Dunbar, West Virginia, home.   Anita placed small heaters in bedrooms and the living room, but the electric system in the home couldn’t handle any more,...