This year’s DISTRIBUTECH International conference brought together industry thought leaders, utilities, government, and solution providers to engage on trending topics that will move the industry forward, and HomeServe had the opportunity to attend sessions and engage...
Peter Buttrick
Energy Industry Events Reveal Dire Utility Need
by Peter Buttrick | Mar 8, 2024 | Customer Engagement, Energy Solutions, Gas Infrastructure, Industry Labor Force, Infrastructure, Natural Gas Industry, Utility of the Future
In September, leaders from HomeServe presented at two conferences. While the topics and audiences were quite different, a common theme that emerged was the critical need for strategies and solutions to address the skilled trades gap, to ensure continuity and customer...
Increase In Extreme Cold Events Posing New Challenges for Energy Utilities
by Peter Buttrick | Feb 13, 2024 | Customer Engagement, Energy Solutions, Gas Infrastructure, Infrastructure, Natural Gas Industry, Partnership, Service Line Responsibilities
While it’s intuitive to link the warming of the planet with hotter and longer heatwaves, longer droughts, more wildfires, and heavier rain, the link is less obvious when it comes to an increase in extreme cold events across North America, particularly in areas that...
Small Gas Leak Uncovers $7,000 Gas Line Repair
by Peter Buttrick | Feb 7, 2024 | Customer Engagement, Customer Testimonials, Energy Solutions, Natural Gas Industry, Service Line Responsibilities, Testimonials
Kingwood, Texas, resident George R. thought it would be smart to invest in a generator for his home after some extreme weather in recent years. The installation team planned to use a branch off of the gas fuel line that ran from his house to his pool heater. But when...
HomeServe Repairs Air Conditioner Just in Time for Summer Heat
by Peter Buttrick | Nov 17, 2023 | Customer Engagement, Customer Testimonials, Energy Solutions
Mid-June on the East Coast typically marks the beginning of hotter summer weather, and this year it was no different for Kenneth L. of Fort Washington, Maryland. But to his surprise one June morning, his air conditioning stopped blowing cool air out of the blue. “As...
Chilly Shower Leads to Widow’s Hot Water Heater Repair
by Peter Buttrick | Aug 1, 2023 | Customer Testimonials, Energy Solutions, HomeServe Cares, Testimonials
Jackie B. of Edmonton, Alberta started her morning on a sunny day in April the way she usually does – jumping into the shower. But something quickly went wrong – on this day, the water stayed icy cold, no matter how long Jackie waited for it to warm up. Upon further...
Electric Repair Made Quicker, Easier With HomeServe Policy
by Peter Buttrick | Jun 8, 2023 | By State, Customer Testimonials, Energy Solutions
Ronald S. of Brockton, Mass., had spent three years struggling with a less-than-satisfactory experience with his home warranty company. He’d paid for the contract upfront and felt trapped. So, once the contract expired, he was ready to look anywhere else. Although his...
Where in the World is HomeServe?
by Peter Buttrick | May 17, 2023 | By State, Energy Solutions, Florida, Texas
We are closing in on the halfway point of 2023 and from coast to coast, our HomeServe team has hit the ground running to meet with you on the big issues. We were on the move from DistribuTECH in San Diego to the National Association of Regulatory Utility Commissioners...
Service Line Repair Responsibility of Minneapolis Homeowner
by Peter Buttrick | May 11, 2023 | Customer Testimonials, Energy Solutions, Financial Shock, HomeServe Cares, Partnership, Testimonials
Itzel Perez Dominguez considered the purchase of a home – her first – carefully. She knew she’d be responsible for mortgage, homeowners insurance and taxes and she reviewed her options thoroughly before committing to buying a home in Minneapolis. Buying a home for her...
Replacing Water Heater Was Smooth Experience for Pennsylvania Homeowner
by Peter Buttrick | Mar 30, 2023 | Customer Testimonials, Energy Solutions, Service Line Responsibilities, Testimonials
It was an odd dripping noise that led John to investigate. “I thought, ‘what is that noise?’” he said. “That’s when I went down into the basement, and my water heater was leaking.” His son had just showered, but the noise wasn’t coming from the bathroom, but from the...
Recent Posts
2024 DISTRIBUTECH International Presents Key Industry Themes
This year’s DISTRIBUTECH International conference brought together industry thought leaders, utilities, government, and solution providers to engage on trending topics that will move the industry forward, and HomeServe had the opportunity to attend sessions and engage...
Interior Gas Repair Experience – A Customer Testimonial
When returning to her home after spending six weeks in Italy, Ms. Coty noticed a faint gas smell coming from her old stove and fireplace. Ms. Coty called a plumber she had recently used, but he could immediately see that she had other issues and began to tally up a...
Energy Industry Events Reveal Dire Utility Need
In September, leaders from HomeServe presented at two conferences. While the topics and audiences were quite different, a common theme that emerged was the critical need for strategies and solutions to address the skilled trades gap, to ensure continuity and customer...