Month: August 2020 Articles

Electrical Service Box and Wiring Repair a Relief for Homeowner

Shirley C., her child and her grandchild lived together in her Georgia home, but the homeowner was dealing with a host of home repair issues she couldn’t afford to fix. The home had major electrical and plumbing problems. The electrical service box had a melted cable...

Reduce Call Center Inbound and Outbound Call Agent Turnover

Call center turnover rates can be two or three times that of other industries, meaning a third to nearly half of your inbound and outbound call agents are in training. This can have an impact not only on your bottom line, but also consumer satisfaction. At HomeServe,...

Reduce Call Center Inbound and Outbound Call Agent Turnover

by HomeServe USA | Aug 10, 2020 | Call Center Pillar Related Articles, Customer Engagement, Customer Service, Digital Customer Experience, White Papers

Call center turnover rates can be two or three times that of other industries, meaning a third to nearly half of your...

No Results Found

The page you requested could not be found. Try refining your search, or use the navigation above to locate the post.

Where in the World is HomeServe?
We are closing in on the halfway point of 2023 and from coast to coast, our HomeServe team has hit the ground running to meet … Read more