Month: April 2020 Articles

CSAT: Becoming a Trusted Energy Advisor

How do energy consumers view the utilities that serve them? They’ve had an opportunity to appreciate the essential service their utility provides and utility employees’ efforts to ensure access to reliable energy during the coronavirus crisis. Public perception of...

Telefix Remote Home Repair Assistance Service Has Launched

HomeServe USA, a leading provider of home repair solutions, launched Telefix, a new remote home repair assistance option. The new service, which is in early release, allows qualified technicians to remotely examine, diagnose, and even offer repair guidance to help...

Leadership During Crisis: What You Need to Know

Only a few weeks ago, managing loads and consumer engagement were at the top of your mind, but now, you may be looking at having essential employees living in their workspace to maintain the grid, employees falling ill or operational challenges. It's time for focused...

You Shouldn’t DIY Home Repairs in These Six Areas

While there are many places for homeowners to cut costs with simple DIY home repairs, with some projects there are safety risks and a potential for creating an expensive problem.  Here are some DIY home repairs homeowners should not attempt to do. 1. Electrical...