Month: August 2019 Articles

Your ACSI Score: Four Ways to Boost It

Investor-owned energy utilities have slid nearly three percentage points in the American Customer Satisfaction Index report for 2018-2019, primarily because of higher prices and outages caused by severe weather. This is called the ASCI Score. Natural gas providers...

Energy Services: Do Consumers Know What You Offer?

Flattening load growth is an issue for every utility. However, as this revenue stream remains stagnant, energy utilities are looking for new sources of revenue. However, your consumers may not be aware of your energy services and retail offerings. Power Generating...

Energy Services: Do Consumers Know What You Offer?

by HomeServe USA | Aug 17, 2019 | Aging in Place, Customer Engagement, Customer Service, Digital Customer Experience, Education, Intergenerational Communities, Millennials, Partnership

Flattening load growth is an issue for every utility. However, as this revenue stream remains stagnant, energy...

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Where in the World is HomeServe?
We are closing in on the halfway point of 2023 and from coast to coast, our HomeServe team has hit the ground running to meet … Read more