Month: February 2019 Articles

HomeServe Cares About Our Customers and Our Communities

HomeServe USA is dedicated to being a good corporate citizen and making a positive impact on our partners’, employees’ and contractors’ communities. The HomeServe Cares Program assists disadvantaged homeowners faced with a repair emergency who don’t have a service...
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Expand Your Marketing Tools with HomeServe

Are you looking to expand your marketing tools in the utility industry? Giving consumers choices and the opportunity for interaction is well-documented to improve customer satisfaction, and that, in turn, improves ROI. Recent market research indicates consumers...
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A Message from John Kitzie, CEO to the Utility Industry

In this issue of Energy Views, we are looking at trends that can affect the utility industry and its consumers in various ways. One trend is the changing utility ratepayer base which will soon be dominated by a new generation of energy consumers, Millennials, who are...
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Customer Engagement in the New Utility Era

There’s a major trend happening in energy that is not measured in barrels or BTUs.  Utilities are becoming much more focused on deepening their customer relationships.  As state after state deregulates electricity, forcing utilities to compete with retail providers,...
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